Aims
Competences covered in this unit:
Ability to draw on knowledge that transitions in care (within and across organisations) can be distressing, and may be times of greater risk for the person.
Ability to draw on knowledge of circumstances that may trigger transitions in care.
Ability to support the person during the transition or transfer of care.
Ability to discuss a person’s feelings about the transition, and to work with them to:
- identify and overcome barriers that make it less likely that they will stay in contact with the new service
- discuss their concerns and feelings
- identify issues that may make a transition or transfer of care problematic
Ability to draw on knowledge that people may require additional support and preparation to successfully navigate transitions or transfers of care.
Ability to help the person to develop skills in independence, assertiveness and self-advocacy.
Ability to provide continuity of support during a transition.
Ability to discuss concerns that a transition is not going well with an appropriate colleague or supervisor.
Underpinning understanding and knowledge for peer support workers
Communication and engagement skills
Working in partnership. Supporting people as a peer support worker
Self-care and support
Optional skills – using psychological approaches to support personal recovery