Aims
Competences covered in this unit:
Ability to draw on knowledge that collaborating with other organisations or services will directly benefit the person’s care and wellbeing.
Ability to identify and connect with organisations or services that are already involved with a person, or their family members or carers (where appropriate).
Ability to identify the roles and responsibilities of other organisations and services in relation to the range of care and support a person receives.
Ability to contribute to meetings with other organisations or services to support the planning and coordination of a person’s care.
Ability to recognise challenges when working with other organisations and services, and to work with colleagues, a supervisor or team leader to plan how these can be managed.
Ability to recognise when it is appropriate to share information with other organisations or services.
Ability to maintain effective communication with professionals in other organisations when it is relevant to the person’s care and support.
Ability to identify potential barriers to effective communication and, where possible, to develop strategies to overcome these.
Underpinning understanding and knowledge for peer support workers
Communication and engagement skills
Working in partnership. Supporting people as a peer support worker
Self-care and support
Optional skills – using psychological approaches to support personal recovery